We try to always provide the highest level of service possible. If there was an error with your order or you received a faulty/damaged item, please contact us immediately. You can send an email to info@sikasmallandlogistics.com OR call us on (+233) 502 595 825.

Please kindly provide as much information as you can about the problem including your name, the name of the affected item(s) and a member of our team will look into it.

• Please don’t use any faulty items after finding the fault. We may not be able to provide a refund if you do.
• Please do not discard any item unless we direct you to do so.
• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Unfortunately, our sale items cannot be returned/refunded.
• Please inform us within 24hours after finding the error or fault. We don't accepts returns, refunds or exchanges.



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If you have any questions about these Terms, please contact us.